Evidencing management information for Consumer Duty

Written By Peter Labrow

Roundtable discussion on 'Evidencing Management Information for Consumer Duty' with our expert speakers, James Edmonds Customer Experience Director at Investor in Customers, Mike Perry Previous CEO of PG Mutual, Tony Crane Consumer Duty Expert & Keynote Speaker, Andrew Gething Founder and Managing Director at MorganAsh. This session will focus on vulnerability and consumer outcomes, understanding and support rather than price and value.

Peter Labrow

Head of marketing at MorganAsh. Consumer vulnerability champion. Writer and storyteller. Co-author: Is It News?

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The upside of vulnerability – matching services to consumer needs
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Using data for monitoring to meet Consumer Duty