Managing and monitoring vulnerability

This video shows how MARS can be used to manage and monitor consumer vulnerability. It provides a step-by-step account of working with the tool.

 

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Managing and monitoring vulnerability

This guide explains how to use MARS to manage and monitor consumer vulnerability. It explains how the MARS Resilience Rating works and how to use MARS on a day-to-day basis. It shows how cases are accessed, added and amended via the home screen. It runs through viewing and editing a case, understanding primary and secondary characteristics, the MARS Resilience Rating and certificate and how all details of the case can be edited and updated.

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Peter Labrow

Head of marketing at MorganAsh. Consumer vulnerability champion. Writer and storyteller. Co-author: Is It News?

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Creating and amending treatments